The Apple Corporation recently rolled out the Beta version of its next OS X update. It’s called Yosemite and for those users who have opted to give Beta a try, they have found a few changes that will be available to everyone when the full OS X version is rolled out. Of course, the Beta version of anything is designed to test usability and scope out any problems, and while those problems may be fixed with the full rollout, it can be a hassle for anyone using the operating system right now. In fact, if you use Gmail along with Mac Yosemite, you may find yourself seeking out computer support. That’s because a bug is causing issues and Gmail is not working correctly.

However, these issues are easy to bypass with simple steps. You will need to deactivate two things in the email app: Show in IMAP and All Mail, and then reactivate them and add the Gmail back to your accounts. You can do this without computer help too.

Computer Support Tips: How to Deactive Show in IMAP and All Mail:

To deactivate these two things, follow these steps:

  1. Open the email client app on your Mac computer.
  2. Log into Gmail in your web browser, not in the app.
  3. Look for a button on the right top corner of your Gmail that looks like a gear and click on it. Then click on Settings.
  4. Click on the choice for Labels.
  5. Deactivate Show in IMAP as well as All Mail and then return to your inbox to save settings.
  6. Now, close the mail client app you have open for Mac.
  7. Go to preferences on your Mac computer and choose Internet accounts. Delete all Gmail accounts now.
  8. Go back to your Gmail account, to the settings as described in steps three through five. This time, reactivate Show in IMAP and All Mail.
  9. Now, reopen your Mac mail client.
  10. Go once again to Preferences and choose Internet accounts as you did in step seven. Add back your Gmail accounts now.

It may take several hours for Gmail to begin working correctly for your email client again. In some cases, if you have a lot of email stored up, then it may take a few days. The glitch that is causing some people problems and leading them to computer repair comes in when the mail client tries to download everything in your Gmail archive (which can be massive amounts of email.) By deactivating and reactivating these two settings, you are basically resetting the system and allowing the Mac email client to catch up.

This glitch has less to do with Apple products and more to do with the Gmail system, and it actually caused some people problems on the last version of OS X, called Mavericks. So, it may not be repaired when the full version of Yosemite is released this fall. No matter what though, if you follow the ten steps above, you should find your Gmail account working properly with the Mac email app.